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Norfolk Homes Ltd are immensely honoured to have been once again awarded the prestigious 5-star rating in the 2024/2025, Home Builders Federation (HBF) Customer Satisfaction Survey. We believe this accolade, the highest achievable in the survey, stands as a testament to our commitment to delivering quality homes and exceptional customer service.

The HBF Star Rating Scheme is an independent, regulated industry assessment of customer satisfaction, with ratings derived directly from homeowner feedback.

Managing Director, James Nicholls, shared his delight at the latest results saying, “For 40 years, Norfolk Homes has proudly remained a privately-owned company, building an esteemed reputation for constructing homes of the highest quality in Norfolk. We remain committed to providing our customers with an outstanding level of service and delivering quality homes that we are all truly proud of. I would like to thank all of our team for their hard work and dedication, without them, Norfolk Homes wouldn’t be the success that it is today”

We would also like to thank our customers, not only for buying our homes but for taking the time to share their experiences of buying a Norfolk Homes house.